The range
Choosing what goes on the rail: styles, sizes and colors that belong together, described accurately and shown clearly.
Apparel commerce company
Clothing stores, stitched properly.
Threadches is a small apparel commerce company. We build and run online clothing stores: the range, the storefront, the delivery and the customer care.
01What we do
Four pockets. Everything a clothing store carries.
We are not an agency and we don't sell software. We run clothing stores of our own, and do the unglamorous work that makes them worth buying from.
The storefront
Product pages, size guides, checkout and policies that read easily and load quickly on a phone.
Delivery & tracking
Working with suppliers and carriers so orders leave on time, and every customer can see where their parcel is.
Customer care
Straight answers to sizing, delivery, return and refund questions, written in plain language.
02How we work
Read the care label.
Three instructions we follow on every store, every order and every reply.
ThreadchesCare instructions
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Measure twice
We check the details before a customer has to ask: size charts, delivery times and the wording of every policy.
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No loose threads
Every order ends with a delivered parcel or a clear resolution. Nothing is left hanging.
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Play by the rules
We work within the terms of every platform, payment provider and carrier we use, and plan for that from the start.
100% straight answersDo not cut corners
03Contact
Pull the thread.
Questions, partnerships or platform matters: write to us directly and you will hear back from a person.